Shipping policy

🚚 Shipping

How long does shipping take?

Orders are typically processed within 2–4 working days.
Delivery times vary depending on your location but usually range between 2–5 working days once dispatched.

Do you ship internationally?

(Choose your option)

• “Not yet, but insha’Allah we hope to offer international shipping soon.”
  or

• “Yes, we currently ship to [countries]. International shipping rates apply.”

How can I track my order?

Once your order has been shipped, you will receive a confirmation email including your tracking number.

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📦 Orders

Can I cancel or change my order?

Orders can only be cancelled or changed within 1 hour of placing them.
After that, they are processed immediately.

I entered the wrong address — what do I do?

Email us as soon as possible.
If the order has not shipped yet, we can update your details.
If it has already been dispatched, we are unable to make changes.

I haven’t received my order — what should I do?

If your expected delivery window has passed, please email us and we will assist you right away.